Plumeria Seashell

Items are handmade, so variations are inevitable.  That said, we work hard to maintain the same level of quality across all of our items.   

Should you decide to return any undamaged, unused product, the shipping cost will be deducted from the refund.

If your item(s) is damaged when you receive it in the mail, please reach out to us at MurphyWoodArt@gmail.com and provide pictures along with your order number, and we will work with you on a solution. 

Customers are responsible for postage on any returned items.

Custom and personalized items cannot be returned, but we will work with you the best we can to ensure your satisfaction.

Wood items such as artwork, flags, garden stumps are finished with multiple coats of polyurethane for protection.  We use water-based polyurethane or oil-based polyurethane, so if you decide to recoat a product, be sure to check the product description to see which kind was used originally so you can be consistent.  We are not responsible for any damage that may result from you treating a product.  If you have questions, feel free to reach out to us.

If your item is going to be displayed outdoors, we will use outdoor polyurethane for additional protection.  Items left outside year-round in the elements will show wear and tear faster, so we recommend that items are brought in during harsh weather seasons.